How to Get Started on the IMP

Follow these instructions to get set up on the IMP so you can complete your reporting tasks. If you have any questions that aren't addressed in this article, please submit a support ticket here.

How to Set-up Your Account on the IMP

1. Sign up for an Account
2. Verify Your Email Address 
   •   Video Walk Through: Steps 1-2
3. Create an Organization or Join Existing Organization 
   •   Video Walk Through: Step Three
4. Create or be Added to PPC Project

Step 1: Sign up for an account

1. Click the "Sign Up" button. 

You should see a blue sign up button on the homepage at www.terramatch.org.

2. Fill out the sign-up form

This sign-up form requires you to fill in basic information including your name, your email address, your phone number, and your job title. It also requires you to create a strong password that contains at least nine characters, one uppercase letter, one lowercase letter, and one number.

You also must accept the Terms of Service of TerraMatch in order to use the platform.

You will log into TerraMatch using your email address and password provided. We may reach out to you via WhatsApp using the number that you provided to make sure you are receiving all relevant updates.

Step 2: Verify Your Email Address

Once you have submitted your account details, check your email (including your Spam folder) for an email from TerraMatch (you can search for "[e-mail]" or the subject line: "Verify Your Email Address").

4. Click on the button to confirm your email address. It will take you to this page below on TerraMatch. You will then be prompted to sign in with your email and password.

You have 48 hours to verify your account. You can resubmit your verification request by logging back into TerraMatch and selecting "resend verification."

  Video Walk Through: Steps 1-2

Video coming soon!

 

Step 3: Join or create your organization on TerraMatch

Once you verify your account and log onto TerraMatch, you will be taken to the page shown below where you have choice to either:

• Create a new organization on TerraMatch
• Join an existing organization on TerraMatch

You should talk to your project partners at CI or WRI to know if your organization already exists on TerraMatch. If you have issues getting accepted to your organization, please submit a ticket here and a support representative will add you to the organization on your behalf.

How to join an existing organization:

1. Type in the name of your organization and select it from the dropdown menu.

2. Try different variations of your organization’s name, e.g., registered business name, brand name, or "doing businesses as" name, if your organization has entered a different name on TerraMatch. 
3. Apply to join your organization.

4. Your organization’s admin will receive an email notifying them of your request to join your organization’s profile on TerraMatch. You can follow up with them to approve your request so you can have full access to your organization's profile on TerraMatch.

Request to Join Organization Accepted on TerraMatch

Once your request to join the organization is approved you will get an email sent to your email (please check the Spam folder as well) from [e-mail]. If you do not get a message within 2 business days, please contact support here.

How to create a new organization on TerraMatch

1. If your organization's name does not appear or your organization is new to TerraMatch, tap the “Create a new organization” button.

2. Write out the name of your organization and tap on “create organization.” Please carefully enter this information.

3. Fill in the details about your organization by responding to each question and tapping on “Save and Continue.” You can also go through each page by tapping on the tabs at the top of the page.

Organization Accepted on TerraMatch

Once you have submitted the form your organization's profile will be created and sent to TerraMatch for review and approval. 

We will only reject your organization if we cannot verify your organization's legal presence or if there are duplicate organizations in the system. In the case of duplicates, we will reach out to you to resolve the issue.

Once your organization is approved you will get an email sent to your email (please check the Spam folder as well) from [e-mail]. 

  Video Walk Through: Step 3

Video coming soon!

Step 4: Create or be Added to PPC Project

Once you belong to an organization on TerraMatch you can be added to an existing project as a monitoring partner or you can create a new project on TerraMatch. This section will walk you through how to be added to an existing project. 

If you need to create your project on TerraMatch, please refer this article on how to create your PPC project and sites.

First off you will know if you have been added to your project when it shows up under my "My Projects" page location in the site's main navigation. 

When you click on that page, you should see reporting tasks due at the top of the page if you have been added to your project:

If you don't see those tasks, please ask someone on your team or a CI or WRI representative to add you to the project. Here is a quick video you can share to your colleagues if they don't know how to add you to your project. 

Once someone has added you to the project you will receive an email from [e-mail] with the subject line "Programme Monitoring Invite". If you don't see that email, please look in your junk mail. Once you click the blue button in that email and are logged into the platform, you should see the project when you click on the "My Projects" tab in the main navigation.